Privacy Policy

Flatwood Foundry (“we”, “our”, “us”) provides an online masterclass for logo design. This policy explains how we collect, use, and safeguard personal data. We aim for minimal, purposeful data practices.

Information We Collect

• Account data: name, email, password hash.
• Transaction data: purchase history and billing metadata (handled by our payment processor).
• Communications: messages you send through our contact form or email.
• Usage basics: pages visited and standard server logs. We do not use invasive tracking or third-party ad networks.
• Cookies: strictly necessary cookies to maintain sessions and your theme preference.

How We Use Information

• Provide and improve course content, feedback tools, and account support.
• Process purchases, prevent fraud, and meet legal obligations.
• Send essential service emails (receipts, access instructions). You can opt out of non-essential messages.

Legal Bases

We rely on contract performance, legitimate interests (course delivery, security), consent (when required), and compliance with law.

Data Sharing

We share data with vendors who help us operate the service (hosting, payment processing, email delivery). Vendors are bound by confidentiality and data protection commitments. We do not sell personal data.

Data Retention

We keep account and transaction records for as long as your account is active and as required by tax and accounting laws. Support emails are retained to improve service quality unless you request deletion.

Your Rights

• Access, correction, or deletion of your data.
• Objection or restriction of certain processing.
• Portability of data you provided to us.
• Withdrawal of consent where processing is based on consent.

International Transfers

Your data may be processed outside your country. We use appropriate safeguards such as standard contractual clauses where applicable.

Security

We use industry-standard measures to protect data in transit and at rest. No method is perfectly secure; please use a strong, unique password.

Children’s Privacy

Our services are not directed to children under 13. If you believe a child provided us with personal data, contact us for prompt deletion.

Contact

For privacy questions or requests, email [email protected] or call +1 (415) 555-0147.

Changes to This Policy

We may update this policy. Material changes will be announced on this page with a new effective date.